Are you too dependent on one customer?

by | Jun 29, 2026 | Business Support

Many successful businesses begin by working closely with one major customer. While this can provide valuable income and stability in the early years, becoming too dependent on a single customer can create significant risks if circumstances change. If one customer...

Five ways to improve customer retention

by | Jun 29, 2026 | Business Support

Winning new customers is important, but many businesses overlook the value of keeping the customers they already have. Existing customers are often more likely to buy again, recommend your business to others and spend more over time. Improving customer retention can...

Employee travel expenses

by | Jun 25, 2026 | Employee Benefits

There is no requirement to report certain travel and subsistence expenses where an exemption applies. The travel and subsistence benefits that do not need to be reported include reimbursed costs to employees covering business travel. Subsistence includes meals and any...

Tax treatment of loans to employees

by | Jun 25, 2026 | Employee Benefits

Employees may receive a taxable benefit where an employer provides a loan that is interest-free or charged at a rate below HMRC’s official interest rate (currently 3.75%). The benefit arises from the difference between any interest actually paid by the employee...